TAG Knows Safety & Quality

Safety

For the year 2005 TAG’s OSHA Recordable Rate stood at 0.0.

While this realized a goal we had set a year earlier, it also caused TAG’s executive team to ask a question: How best may we continue to expand, AND keep our employees safe? We realized that it was not simply a matter of developing catchy slogans, or otherwise “talking a good game”.

We understood that we could not simply place safety on an equal footing with a goal to grow our business. Nor could it have equitable position along with our goal to make a fair profit. Those business-oriented goals can have an inherent allowance for “less-than-expectation” results.

So we made safety our Mission.

Summed up simply:
We are committed to providing the safest possible workplace- for our employees, for our Customer, and for the public at large.

With this in mind, TAG put in place a new business unit- the Health & Safety Department- under the leadership of Nicholas Michailides. As Manager of Health & Safety, Nick was tasked with developing and implementing a ground-up revision of TAG’s safety program- with chain-of-command reporting directly to the President.

The commitment did not stop there: TAG pledged to provide task-specific training, appropriate for specific work performed by TAG, for all team members.

So now, in addition to making certain that each TAG employees has completed the OSHA Ten-Hour Course; and that all supervisory personnel complete a minimum 24-hours of additional training each year; we also offer in-house training for our employees in:: Confined Space Entry; Confined Space Monitoring; Excavation Competent Person; Hazardous Waste Operations: 40 Hour / 8 Hour Refresher; Lockout/Tagout; First Aid; OSHA 10/30 Hour Construction

And the training goes a step beyond the norm, in that it is referenced directly to the tasks we perform on a daily basis- and the facilities and environments in which we perform them.

One training goal that we are on our way to attaining:
On or before January 31, 2008, all TAG supervisory personnel will have completed the OSHA Thirty-Hour Course of training.

TAG will continue to regularly define and refine our goals. And just as we seek to continuously improve the quality of our service and the productivity of our crews; we are pledged to tirelessly pursue the continuous improvement of our safety program.

Quality

Ask any TAG team member who is responsible for quality, and you’ll get a simple answer:

“I am.”

TAG’s quality mission can be summed up very simply:: Establish our Customer’s needs and requirements-; Plan how to best achieve those needs and requirements-; Do the work correctly, the first time-; Check against the standard-; Repeat the above steps with the next task.

Knowing just how to meet Customer requirements begins with the training opportunities which are regularly made available to TAG team members. This training not only enhances the technical and managerial skills of the individual, but, more importantly, encourages a sense of ownership in the work at-hand.

And it is that sense of ownership which provides a quality outcome for each task performed.

TAG is able to measure progress, against a well-defined Quality Control Program. This program provides the tools with which we quantify the quality of the work we perform.

The Quality Control Program, when aggregated with TAG’s various ASME Certifications; our participation in the programs of the International Concrete Repair Institute; and our activities with Common Arc, and the various Welding Bureaus; proves the depth of our commitment to ensuring that each product provided to our Customer, meets, or exceeds, expectation.